All vehicles purchased direct from topvalue4x4.com via ATA are
backed by a 7-day guarantee. If the vehicle(s) arrive and
are not as described, a claim must be submitted within 7
days after arrival at the destination port, regardless of
customs clearance, transport, delivery or compliance time.
Claims are not accepted for vehicles driven off the port
to destinations more than 2 kilometers away without a full
servicing and change of fluids. Claims involving shipping
damage should have a surveyors report PRIOR to removing
them from the port and a claim submitted to the shipping
company through the local shipping agent.
The following conditions apply to all claims applications:
The vehicle must not have been registered.
The vehicle must not have traveled in excess of 2kms.
The vehicle must be in the exact condition as when it
was received with no modifications.